UNIQUE FACILITIES




Daily access to free WiFi Data (Available from 18 March 2022)
Follow these steps to connect to SmartMall public Wi-Fi, via Android/iOS, or laptop:
  1. Open your device Settings and navigate to Wi-Fi.
  2. Select SmartMall Free WiFi to start your connection to enjoy free WiFi data.
  3. If it doesn’t load, search hotspot.smartmall.one in your browser.
  4. Click to REGISTER a free account if you haven’t registered before. Provide the requested info to complete your SIGN-UP.
  5. Alternatively, LOGIN using your Mobile Number if you have registered before.
  6. Tap ADD1GB FOR FREE.
  7. START YOUR SESSION to gain internet connection.
  8. Log into the SmartMall App using the same login credentials.
  9. Navigate to PROFILE in the SmartMall App to unlock Free WiFi.
  10. If you run into any issues, contact SUPPORT by selecting one of the support channels below: Contact +27 21 492 9031 for Whatsapp support, or e mail support@sdx.co.za for assistance if needed.

Download How to Connect
Download How to Unlock WiFi

Note: Ensure to add sufficient information about the device being used.

Personal Shopper
Introducing Cradlestone Mall preferred personal shopper. Now you can shop with an expert. View more

Baby Changing & Family Rooms
For your convenience Cradlestone Mall caters for the entire family. All our restrooms are equipped with baby changing facilities and family rooms. For more information please contact Cradlestone Mall Centre Management on (010) 020 1234 or alternatively email info@cradlestone.co.za.

Wheelchair Services
Please visit our Guest Relations Desk at Entrance 5 to make use of the wheelchairs available for shoppers requiring them. For more information please contact Cradlestone Mall Centre Management on (010) 020 1234 or alternatively email info@cradlestone.co.za.

Gift Cards
Cradlestone Mall has the ideal gift for family, friends, loved ones and colleagues. Gift cards are available at the Information Desk, located at Entrance 5 from Monday - Sunday 9:00 - 16:00. Spoil someone today!

Cradlestone Mall is in charge
Explore our electric car charging unit located at Entrance 1*
Alternating current and direct current charging for your convenience.
Powered by Jaguar
*suitable for all electric cars
*Woolworths entrance located in the basement parking

Pause Areas
Reconnect. Relax
Mall benches are located throughout the mall for your convenience
Kids area located on the lower level near Ackermans

Unlocking the future
You can now collect or send your parcels from the Mall in a few easy steps
Our Courier Locks Station is located in the Mall by Entrance 2*
Delivered by The Courier Guy
*opposite Edgars

Cradlestone Mall

Cradlestone Mall supports adherence and compliance with all COVID-19 health protocols, including the wearing of masks, sanitising of hands, and social distancing practices. Should, in any example of our marketing/advertising material, a model/actor/actress be depicted without a mask, this should be considered in light of the fact that the model/actor/actress is simply portraying a scenario which may not necessarily be during a state of lockdown, and that Cradlestone Mall support of, and adherence to, all COVID-19 health protocols remains.